This Privacy Policy explains how ShelfSight collects, uses, stores, and protects personal information when you visit shelfsight.net or use our services.
Information we collect
When you sign in with Google, we receive your Google account identifier, verified email address, first name, and last name. Google does not give us your password.
We also store information you choose to create, including shopping baskets, watchlist selections, shopping conversations, account preferences, and editorial activity where applicable. Our systems may process basic technical information such as IP address, browser type, device information, timestamps, requested pages, and security logs.
How we use information
- To authenticate you and maintain your session.
- To provide, personalize, secure, and improve ShelfSight.
- To save baskets, watchlists, preferences, and shopping history you ask us to retain.
- To diagnose faults, prevent abuse, and protect users and our services.
- To measure product usage where you have enabled the relevant analytics preference.
- To meet legal obligations and enforce our Terms.
Cookies, analytics, and advertising
We use essential cookies to keep you signed in, protect forms, and maintain service security. Analytics may help us understand how ShelfSight is used. Where configured, the Meta Pixel may record visits and interactions so we can measure advertising and create audiences for relevant advertising on Meta services such as Facebook and Instagram. Meta may receive technical identifiers and browsing-event information under its own privacy terms. Browser controls and supported account preferences may limit this processing.
When information is shared
We may use service providers that support hosting, authentication, analytics, security, and application operations. They may process information only for those services and subject to their applicable safeguards. We may also disclose information where required by law, to protect legal rights, or during a legitimate business reorganization. We do not sell your personal information.
Retailers and external links
ShelfSight links to independent retailer websites. Those retailers control their own websites and privacy practices. Their privacy policies apply when you visit them or make a purchase.
Retention and security
We retain personal information only for as long as reasonably needed to provide the service, protect our systems, resolve disputes, and meet legal obligations. We use reasonable technical and organizational safeguards, but no internet service can guarantee absolute security.
Your choices and rights
Subject to applicable law, you may ask to access, correct, delete, restrict, or object to certain processing of your personal information. You may also withdraw consent where processing relies on consent. Some information may be retained where legally required or necessary to protect legitimate interests.
Children
ShelfSight is not directed to children, and we do not knowingly collect personal information from children without appropriate authorization.
Policy changes
We may update this policy as ShelfSight changes. We will publish the revised policy here and update its effective date. Material changes may also be communicated through the service.
Contact and complaints
For a privacy request or question, email info@shelfsight.net or call +254 724 040 350. You may also have the right to raise a complaint with Kenya’s Office of the Data Protection Commissioner.